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Accessibility statement

This accessibility statement applies to content published on the Wilton Park website.

This website is hosted and supported by Zesty. Wilton Park wants as many people as possible to be able to use this service. For example, that means you should be able to:

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver.)
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • zoom in up to 300% without the text spilling off the screen
  • the text should be clear and simple to understand.

AbilityNet has advice on making your device easier to use if you have a disability


ReachDeck Toolbar


We’ve added the ReachDeck Toolbar to our site. If you struggle with reading, have a visual impairment, or prefer to read in your own language, the ReachDeck Toolbar can help.

Click on the ‘accessibility’ button which you will see in the header of all our webpages.  This will launch the ReachDeck Toolbar. You’ll see it dock to the top of your screen. Now click on the first ‘pointed finger’ icon on that toolbar and hover your mouse pointer over any text on our site to hear it read out loud.

The ReachDeck Toolbar will help you to read and translate the content on our website. Its features include:

  • Text-to-speech: click on or select any text to hear it read aloud
  • Translation: translate content into over 100 languages
  • Text magnification: enlarge text and hear it read out loud
  • MP3 generation: convert selected text into an MP3 audio file
  • Screen mask: reduce glare with a tinted mask
  • Web page simplifier: remove clutter from the screen. Display only the main text
  • Picture dictionary: displays pictures related to text selected on the page

If you need more help on how to use this service, head over to Texthelp’s dedicated Support Site to find lots of useful articles on ReachDeck.


How accessible is this website


This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. We aim to meet international accessibility guidelines, however this may not always be possible or we may have missed a problem.


What to do if you have difficulty using this service


Please do get in touch if you require any of the site’s published documents in alternative formats such as large print, alternative languages, or you cannot use the website.

You’ll need to provide:

  • The web address (URL) of the content
  • Your name and email address
  • The format you require, for example, audio CD, braille or an accessible PDF.

Please find below our contact information.

You can contact us via our contact us page or telephone +44 (0) 1903 815020 Main Switchboard or post to

Wilton Park
Wiston House
West Sussex
BN44 3DZ
United Kingdom

We will consider your request and aim to resolve it within 20 working days of receipt (more complex requests may take longer).


Enforcement procedure


The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Technical information about this website’s accessibility


Wilton Park is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance status


This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.


Non-accessible content


The content listed below is non-accessible for the following reasons:

  • WCAG 2.1 A 2.4.1. Some pages require iframe and frame elements to be updated to ensure title attributes are included.
  • WCAG 2.1 AA G130. Some pages need heading sections to be updated to ensure they are complete and descriptive.
  • WCAG 2.1 A F30. Some images require updates to their alt text.

We plan to update these pages by September 2024.


Non-compliance with the accessibility regulations


Some of the content provided in PDF and Word Document formats are not fully accessible. However, using the Reachdeck Toolbar can make them more accessible. ReachDeck can read PDF documents, if you launch the ReachDeck Toolbar and click on the PDF link on the website, the PDF will open with the toolbar. The toolbar can be opened by clicking on the ‘accessibility’ button which is in the header of all our webpages.

We understand that the regulations do not require us to fix PDFs, other documents or assets published before 23 September 2018, if they’re not essential to service delivery.

Some of our PDFs and Word documents are essential to delivering our work. For example, our ‘read’ section mostly contains HTML and PDF reports. However, some of the PDF reports do not have the right formatting such as table of content to enable keyboard and assistive technology users to understand the content. We are improving the accessibility of any new PDFs or Word Documents published on our website.


What we’re doing to improve accessibility


The guidelines have 3 levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the Wilton Park website.

We monitor the website regularly to maintain this, but if you do find any problems, please get in touch via our contact us page.


How we tested


Testing has been conducted by the website hosting and maintenance team Zesty.

To ensure technical compliance of our mark-up, Zesty use a combination of automated testing and manual testing, particularly on the front-end templates. This approach allows them to evaluate the accessibility of our front-end builds. Our goal is to always use compliant mark-up and adhere to standards and recommended practices for Screen Readers. Testing is completed against the latest modern browsers: Safari, Chrome, FireFox, Edge etc. Testing is run across both emulated and actual devices.


Preparation of this accessibility statement


This statement was prepared on 20th February 2023. It was last reviewed on 26 March 2024.

This website was last tested on 7th April 2023. The test was carried out by Zesty.


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